Last year led to a sudden increase in the use of the internet and consumption of entertainment. When customers make higher demands on TV and the internet, it is extra gratifying that we again end up with the most satisfied customers, says CEO Tor Morten Osmundsen in Altibox.

Increase from last year

Altibox gets a customer satisfaction of 70.6 in the broadband category for the private market, a horse's head ahead of the industry average of 62.5. The score is a marked increase of almost two percentage points for Altibox, while the overall industry score has decreased slightly.

In the category of TV distribution, you have also given us a score of over 70 - also this up almost two percentage points from last year. The industry average here is 61.3 percent.

This really motivates us, and we will work hard next year to improve even more!

- We believe that our partners' long-term work to build a solid fiber network with high capacity is part of the explanation for the result. Our network withstood the pandemic well, and we think our customers appreciated that, says Osmundsen.

Netflix in the box

In addition to a good and stable network, we continue to fill with content you can choose with points. As the first TV provider in Norway, you can now choose Netflix in the TV package, if you have our latest decoder, Model A. You can read more about this here .

- Many of our customers think that it is practical to have access to a huge entertainment universe in one place. With us, you have the freedom to see the content you most want to see, at the time you want, says product manager at Altibox, Thor Odin Solsem.

Here you will find an overview of other content you can choose with the TV package from Altibox.